Support

Frequently asked questions

How do I use the app?

Open the app and you'll see an alphabet grid. Tap the letter that matches the subject you're about to photograph — for example, tap A for Anya or B for Barcelona. Then take the photo. It's saved automatically to the correct album in your photo library.

I accidentally saved a photo to the wrong letter. Can I undo?

Yes — shake your phone immediately after taking the photo. A confirmation will appear and the photo will be removed from the wrong album. This works for the most recent capture only.

I paid but the app still shows a paywall. How do I restore?

Tap Restore Purchase on the purchase screen (or in Settings → Restore). Your purchase will be verified through the App Store / Google Play and re-activated on this device. Make sure you are signed in to the same Apple ID or Google account you used to purchase.

Does ABCD Camera work offline?

Yes, completely. No internet connection is required to take photos, file them, or use any feature. The only time a connection may be needed is when completing the initial purchase.

Do you collect my photos or any personal data?

No. Your photos never leave your device. ABCD Camera has no servers and collects no analytics. See the full Privacy Policy for details.

I switched to a new phone. Do I need to buy again?

No. Your purchase is linked to your Apple ID or Google account. Install the app on the new device and tap Restore Purchase — it will be unlocked at no charge.

The camera doesn't open. What should I do?

Go to your device Settings → ABCD Camera and make sure Camera permission is set to Allow. If it already is, try force-quitting and reopening the app. If the problem persists, contact us below.

Are there ads?

No ads. Ever. ABCD Camera is a one-time purchase with no subscription and no advertising.

Contact us

Can't find an answer above? We reply to every message.

Email: bchenkirov@icloud.com

We typically respond within 48 hours.